Privacy Policy

Last updated: September 18, 2025

1. Introduction

RealeAI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and related services (collectively, the "Service"). By accessing or using the Service, you agree to this Privacy Policy.

2. Information We Collect

Personal Information

We may collect information that identifies you, such as:

  • Name, email address, and phone number
  • Account credentials and profile information
  • Billing and payment information
  • Property preferences and search history
  • Documents and transaction information

Usage Information

We also collect technical and usage data, including:

  • Device and browser information
  • IP address and location data
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process transactions and send related information
  • Send marketing communications (with your consent)
  • Improve our platform and develop new features
  • Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information in the:

  • Service providers. With vendors who help us operate the Service (hosting, analytics, payments, e-signatures, and email delivery).
  • Business partners. With partners when necessary to deliver integrations you request, and with your consent where required.
  • Legal requirements. When required by law, regulation, or legal process, or to protect rights and safety.
  • Business transfers. In connection with a merger, acquisition, or sale of assets, subject to appropriate safeguards.

5. Data Security

We implement measures designed to protect your information, including:

  • Encryption of sensitive data
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage and transmission

No method of transmission or storage is completely secure. We encourage you to use strong passwords and protect your account credentials.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing
  • Data portability
  • Opt out of marketing communications

To exercise these rights, contact us using the information in Section 10. We may need to verify your request and may retain certain data as required by law.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Service, remember your preferences, measure performance, and improve our offerings. You can control cookies through your browser settings; disabling cookies may affect some functionality.

8. Children's Privacy

The Service is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Where changes are material, we may provide additional notice (for example, by email or in-product notification).

10. Contact Us

If you have questions about this Privacy Policy, contact us:

See also our Terms of Service.

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